Dispatch time can have a significant impact on your repeat purchases and life time value.
We can provide statistical guidance to your warehouse in order to ensure resources are in place when you need them and that orders are being dispatched in a timely manner.
We are able to calculate the value of changing your carriage suppliers to reduce delivery times and what affect that would have on customer retention.
From using this report, one of our clients found that they achieved a 0.5% difference in response on next order, when the previous order was despatched the same day compared to three days, where all other variables were identical.
By increasing operational performance, resulting in shorter despatch times, future revenue is protected.