Ginger Black Analytics Letting the data do the talking

How can I ensure the call centre is efficient?

We are able to produce an hour-by-hour breakdown showing the number of staff that are required on each day of the campaign being live.

Ginger Black Analytics Letting the data do the talking
Ginger Black Analytics Letting the data do the talking
Ginger Black Analytics Letting the data do the talking
Ginger Black Analytics Letting the data do the talking
Ginger Black Analytics Letting the data do the talking